Simply Cups User Guide

 SIMPLY CUPS
USER GUIDE
 

SIMPLY CUPS GUIDE TO
MINIMISING CONTAMINATION
 

SIMPLY CUPS USER GUIDE 

SETTING UP
Tips for setting up your collection units
MINIMISING CONTAMINATION
What can and cannot be recycled
EMPTYING CUPS
How to empty and maintain your cup collection units
ORDER TUBE SLEEVES
Order new tube sleeves
FAQs
Frequently asked questions about coffee cup recycling, our program, and upcycling.
CONTACT US
CONTACT US
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SIMPLY CUPS GUIDE TO
SETTING UP CUP COLLECTION UNITS 

240L / 660L WHEELIE BINS

Our collection drivers will collect cups from Simply Cups labelled wheelie bins.  So please ensure the bins are kept in a dedicated location that is accessible for our collection drivers, with the Simply Cups sticker visible at the front of the bin.

SET-UP CUP COLLECTION UNITS

For office buildings, we recommend you place units in your kitchen next to your other bins (general waste + co-mingled recycling).

For public spaces such as shopping centres and cafes, we recommend you place units next to other bins . A location as patrons leave the food court works well. The key is having a collection unit available where they finish their coffee.

TIPS: 
We recommend you do not locate collection away from other bins (e.g. Landfill and/or Co-Mingled Recycling). We have found cup collection units without other bins experience higher contamination levels, as people naturally discard their waste into the most convenient bin. Source separation works best when all options are available.

Ensure your collection units have Sleeves to capture the cups.

EDUCATE STAFF AND PATRONS
Simply Cups is an initiative your staff and customers will love to know about. 
The more people that know where to recycle their cups, the more we'll save from landfill.
Below are some tips for educating staff and patrons. If you need help with templates, please ask.

INFORM CLEANERS
Make sure the people who empty your Cup Collection Units know how to empty and replace sleeves.
 

> Tips for Minimising Contamination

EMAIL
Introduce Simply Cups to your staff via email. Or your customers via newsletter.

CLEAR SIGNAGE
Our collection units already include signage. Some clients promote Simply Cups by designing their own posters, digital billboards, and floor stickers. 

SOCIAL MEDIA
Why not share a picture of your cup collection unit on social media.

Note: If you do see someone using the wrong bin, let them know. People will do the right thing if they know how.

 

SIMPLY CUPS GUIDE TO
MINIMISING CONTAMINATION 

What CAN and CANNOT be collected 

ACCEPTABLE

Empty cups
Stacked bottom first.

Lids

In separate sleeve.

We accept all brands of paper cups, including PE and PLA (compostable/biodegradable).

Each sleeve fits 40-60 cups if stacked correctly.

CONTAMINATION : CANNOT BE COLLECTED

NO
Plastic cups, cans or bottles.

No mixed sleeves of cups and lids.

No excess liquids at bottom of sleeve.

No opaque or compostable bags or sleeves. See-through bags only.

If a cup recycling sleeve or bag becomes contaminated, all cups and lids within that sleeve cannot be recycled via Simply Cups.​ That means our collections driver will not empty that bin during your next collection.

If your cups are contaminated, we will notify you via your monthly email update, which includes the number of cups collected.

 

HOW TO EMPTY AND MAINTAIN YOUR COLLECTION UNITS

Lift off cap from tube.

Slowly pull out the full sleeve of cups.

Check that cups are well-nested and remove any contamination.

Tie off the end of the sleeve tightly.

Get a new clean sleeve. Fold it in half, then slip it into the tube.

Fold over the sleeve at the top, allowing approximately 10cm of overhang.

Replace the tube cap.
Repeat process for lids tube.

Place full sleeves of cups and lids into your Simply Cups wheelie bin.

 

ORDERING REPLACEMENT SLEEVES

Running low on Tube Sleeves? 

Standard Tube Sleeves are provided FREE as part of the program.
We can deliver them to you free of charge during your next collection, so be sure to order before you run out. If you have already run out of Tube Sleeves and require more couriered urgently, a $20 Express Delivery Fee Applies.

 

FAQs - ABOUT COFFEE CUP RECYCLING IN AUSTRALIA

How big is the takeaway cup problem in Australia?

It is estimated that over one billion take-away coffee cups end up in Australian landfill each year. Some estimate that total to is closer to three billion.

Why can't we recycle take-away cups in general recycling?

Take-away paper cups are lined with plastic to prevent  liquid seeping through. Unfortunately, that prevents cups from being separated and recycled via traditional Australian paper recyclers. And that's why we started Simply Cups!

Why does Simply Cups collect cups separately?

Collecting cups as a separate stream allows us to explore alternative recycling options. We get minimal contamination, and a clean stream of consistent material, increasing our options to recycle cups.

Upcycling : What happens to cups once collected?

Cups collected via Simply Cups are processed, baled and temporarily stored in central depots until sufficient volume has been collected for transporting to one of our Australian reprocessing partners. Cups are then combined with other materials, such as plastics or as an asphalt additive.
> Learn more about Upcycling

Are the cups recycled in Australia?
YES. All cups collected by Simply Cups are given a second life in Australia. Our promise is that no cups will go to landfill. 

Does my local council accept paper-based cups in my kerbside recycling bin?
Not that we know of.  We recommend you check with your local council to be certain. However many councils are now actively educating residents not to put coffee cups into recycling bins.

Are compostable or bio-degradable cups a suitable alternative?
When products are described as compostable, this refers to their 'technical suitability' for composting under optimal physical, chemical and biological conditions. These conditions are only met at commercial composting facilities.*

What's more, unless your council or workplace has a food waste or organic waste bin, then the compostable cups will never make it to an industrial composting facility anyway. Instead it will be sent with all your other rubbish to landfill.

Avoiding takeaway cups, either by bringing your own cup or sitting down for a coffee in a café is the best option, and if you do need a takeaway cup, make sure your cup is given a second life by Simply Cups.

*Some newer cups may be certified as 'home compostable', however you will still need to actively attend to your compost heap to ensure it is functioning optimally (you can't just throw it in the garden and it magically disappears).

Why don't you just advocate for banning the use of takeaway cups?
We believe in reducing waste, not choice. Takeaway cups play an important role in Australia's convenience industry. 

Shouldn't you be promoting reusable cups as an alternative?

Reusable cups are the best option ... which is why we encourage coffee drinkers to think reusable first

Closed Loop sell our own brand of usable cup called the rCUP - the world's first reusable coffee cup made from recycled coffee cups.

> Learn more about rCUP

FAQs - ABOUT SIMPLY CUPS AUSTRALIA

Can anyone register for Simply Cups collections?
Simply Cups is now operating in all metro areas, and most regional areas across mainland Australia. 

What cups can go into the Cup Collection Units?
Any brand of paper-based coffee cup. 
> LEARN MORE: GUIDE TO MINIMISING CONTAMINATION

Can lids be collected via Simply Cups
Yes. Provided cups and lids are both collected separately in different tubes. 

How do I best take care of the collection units?

We recommend you keep collection units indoors, as they can show sun and water damage if left exposed to harsh weather conditions.


We also recommend giving the units a wipe down every now and then with a spray and wipe to keep them nice and clean.

> LEARN MORE: MINIMISING CONTAMINATION
> LEARN MORE: EMPTYING COLLECTION UNITS

How do we collect more cups?
We recommend you monitor your cup collections via the Simply Cups Monthly Update emails. These emails are designed to give you feedback on how the program is working for you. 

Share update information with your staff so they can get excited about recycling more cups.

How many cups have been rescued so far?
Tens of Millions.   Check out our Cup Collection Dashboard for the latest numbers. We update this weekly.

What happens when I run out of cup sleeves?

Order more sleeves via our Tube Sleeve Order Form

> TUBE SLEEVE ORDER FORM

Who is my main point of contact?
For any operational issues:
Email:
collections@closedloop.com.au 

Phone: 03 9684 4646

How can I be sure cups will be recycled?
Choose to buy upcycled products. The more demand for recycled products, the faster cups will be recycled.

 

Watch our Simply Cups conference and hear from our leading recyclers about how they are recycling coffee cups.


> WATCH SIMPLY CUPS CONFERENCE

Can I purchase products made from recycled coffee cups?
Please do. Our favourite saying is: Recycling doesn't happen when you put an item into a recycling bin. Recycling only happens when you give that item a second life.

> UPCYCLED PRODUCTS

 
 
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