Far North Queensland Collections 2026
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Physical collections in Far North Queensland are temporarily paused.
To make sure your cups continue to be recovered and recycled, we’re moving FNQ sites to a courier-based system using a reusable 70L coreflute box.
This is a temporary change while long-term collection services are reviewed.
No. Nothing changes in terms of recycling outcomes. Your material is still weighed, recorded under your customer ID and recycled through the Simply Cups program exactly as before.
Yes they are.
You’ll receive four reusable coreflute boxes during the final December collection run.
After that, the process is simple:
Empty your front-of-house cup unit and keep the cups together in the sleeve.
Place the sleeved cups straight into the box. The sleeves can be bent or compressed to fit — this is normal.
Close the box using the internal velcro. No tape is required.
Keep two spare boxes onsite so you’re always ready for the next collection.
Closed Loop will call you before your usual collection date to confirm whether a pickup is needed.
A courier will collect your full box and drop off additional empty boxes if required.
We’ve designed this so it requires no extra work for your team.
Just close it using the internal velcro and store it safely. You don’t need to organise anything. We’ll contact you ahead of your regular collection window to confirm whether a pickup is needed.
No you don't need to do anything. Your boxes arrive with your key information already applied.
Not at all. The courier collects your sealed box and takes care of the rest.
Please keep two spares ready for future pickups. If you’re running low, we’ll organise more when we call to book your collection.
Five business days before your usual collection date. That call is simply to check:
whether your box is ready
whether you have enough spare boxes
whether you need any additional support
Typically between 3–5 business days.
Just let us know. We’ll send them in packs of four through the mail to make sure you always have enough in stock.